Privacy
Policy.

Who We Are

U B WELL is owned and operated by Unified Balance Wellness. Our website address is ubwell.co. You can contact us at hello@ubwell.co.

What Personal Data We Collect and Why

Contact Forms and Email Signups

When you sign up for our free guides or join our mailing list, we collect:

• Your first name
• Your email address

We use this information to deliver your requested guide and to send you occasional email updates about new resources, blog posts and products. You may unsubscribe at any time using the link in every email.

Purchases

When you purchase a digital guide through our payment processors (Payhip, Stripe, or PayPal), we collect:

• Your name
• Your email address
• Billing information (processed securely by our payment partners, not stored by us)

We use this information to deliver your purchase, provide customer support and fulfil our legal obligations for VAT and tax reporting.

Cookies

Our website uses cookies to improve your browsing experience, analyse site traffic and remember your preferences. You may disable cookies in your browser settings, but this may affect certain functionality.

How We Use Your Data

We use your personal data to:

• Deliver your purchased digital guides
• Send you free lead magnets you have requested
• Send you email newsletters (if you have opted in)
• Respond to your customer service enquiries
• Improve our website and products

Third Party Services

We use the following third party services that may process your personal data:

Service	Purpose	Privacy Policy
Payhip	Digital product sales and delivery	payhip.com/privacy
Stripe	Payment processing	stripe.com/privacy
PayPal	Payment processing	paypal.com/privacy
Zoho	Email marketing and contact management	zoho.com/privacy
WordPress.com	Website hosting	wordpress.com/privacy

How Long We Retain Your Data

• Email subscribers: We retain your name and email address until you unsubscribe
• Customers: We retain purchase information for UK tax purposes (7 years)
• Contact form enquiries: We retain these for 12 months

Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise these rights, contact us at hello@ubwell.co.

Children’s Privacy

Our website and digital products are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.